Commercial Pest Control Questions: Hiring, Contracts and Licensing
Straight answers for the people who hire pest control for a building: facility managers, HOA boards and community managers, property managers and purchasing agents. Each answer links to its source.
Who provides pest control for state and local government buildings in Utah?
Utah state agencies, cities, counties, school districts and charter schools can buy pest control from the State of Utah's cooperative contract for pest control services without running their own RFP, under Utah Code 63G-6a-2105. Their own purchasing policies still apply.
Eight vendors hold contracts on that portfolio, each running July 1, 2026 through June 30, 2031: MA5185 Buffo's Termite & Pest Control; MA5186 Thorn Pest Solutions; MA5187 A-1 Exterminators; MA5188 Rentokil dba Terminix; MA5189 Sting Operation; MA5190 Harmon and Sons; MA5191 Falcon Pest Control; and MA5192 Morgan Termite and Pest Control.
Falcon Pest Control holds MA5191 and earned the highest total score in Category 1, Pest Control Services, in the State's evaluation: 900.39 of 1,000.
How to buy pest control on MA5191 · The State's award justification (PDF)
How do I check that a pest control company is licensed in Utah?
The Utah Department of Agriculture and Food (UDAF) licenses the pest control business and each certified applicator. UDAF's Online Services page links a public license lookup that covers pesticide licenses, and its pesticide licensing staff answer at (801) 982-2300.
Utah rule R68-7-16(3)(b) requires a pesticide business to display its business name and license number, as recorded on its license, on customer proposals or contracts, on service records and service notifications, and on its service vehicles. A proposal without a license number on it is the first thing to question.
Falcon Pest Control: UDAF Business License #4000-000021793 and Commercial Applicator License #4001-16378.
UDAF Online Services (license lookup) · UDAF public license search · Utah Admin. Code R68-7-16 (Cornell LII)
What insurance should I require from a commercial pest control company?
Ask for a certificate of insurance from the vendor's insurer or broker before the first visit. The coverages that matter for pest control are general liability, pollution liability that covers pesticide applications, commercial auto for the service vehicles, and workers' compensation for the technicians. If your organization requires it, ask to be named as an additional insured.
Falcon Pest Control carries $1 million per occurrence and $2 million aggregate in general liability with $1 million in pollution liability, plus $3 million in excess liability, for $4 million per occurrence in total. It also carries $1 million in commercial auto, $1 million in professional (errors and omissions) liability, and workers' compensation. A certificate of insurance is available on request.
What should a commercial pest control service agreement include?
In writing: the buildings and areas covered, the pests covered, how often the technician comes, what a visit includes, the service record you receive after each visit, how calls between visits are handled, the price and billing, the term and how to cancel, and how a price change is communicated. Under R68-7-16(3)(b), the agreement should also carry the pest control business's name and license number.
Falcon Pest Control's commercial agreements are written, with no minimum term: month to month, 30 days' notice to cancel, no early-termination fee, and 30 days' written notice before any price change.
What are the red flags in a pest control contract?
Read for an automatic multi-year renewal, an early-termination fee, a built-in annual price increase, a scope that says only "general pest control" without naming the pests or areas, no written record after each visit, and no license number on the proposal.
For rodent work, ask what the technician records at each bait station. A program that refills stations and bills for it, without recording what the stations show, tells you a visit happened, not whether the rodents are under control.
How do I compare pest control bids side by side?
Put every bid on the same basis before comparing prices: the yearly cost (monthly price times twelve, plus any setup or initial-treatment charge), visits per year, buildings and areas covered, pests covered, what a visit includes, the records you receive, the term and cancellation terms, and the license and insurance behind it. A lower monthly price can cost more over a year once a setup fee or extra visits are added.
The EPA advises getting several estimates. Falcon Pest Control charges no setup fee and no initial-treatment fee; commercial programs are a monthly price.
What questions should I ask a pest control company before hiring it?
The EPA's list starts with: how many years the company has been in business at its present address, whether it will provide references, whether the person doing the work is a certified, licensed pesticide applicator or a licensed technician, and whether it will provide copies of its license and of the pesticide labels and application rates it will use.
For a commercial building, add: who designs the program and supervises the technicians, what record you receive after every visit, whether those records would satisfy whoever reviews your building (a health inspector, a CMS or state licensing surveyor, or, for a school, the requirements of R392-200-18), and how to cancel.
Every Falcon Pest Control program is designed by Trent Frazer, BCE #B3413, a Board Certified Entomologist with 21 years in the field and Utah's only BCE in independent commercial practice.
EPA: Tips for selecting a pest control service · About Trent Frazer
How do I switch commercial pest control companies without a gap?
Before you give notice, ask your current company for your service records and a map of the monitoring devices and bait stations on your property. Utah rule R68-7-11(11) requires commercial applicators to record each pesticide application within 24 hours and to keep those records for at least two years, so the records exist. The rule makes them available to the Department of Agriculture and Food; your agreement should also give you a copy.
Ask who owns the bait stations: many companies own the stations they install and take them when they leave. Then time your notice so the new company's first visit comes before the old agreement ends.
Utah Admin. Code R68-7-11 (Cornell LII) · Contact Falcon Pest Control
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