Introduction

Falcon Pest Control is a trade name of Mountain Supply LLC DBA Falcon Pest Control, a Utah-based pest control company. This Privacy Policy explains how we collect, use, and protect personal information submitted through our website at myfalconpest.com.

By using our website or submitting a contact form, you agree to the practices described in this policy.

Information We Collect

We collect personal information only when you voluntarily provide it. This typically occurs when you submit a contact or quote request form. The information we may collect includes:

  • Your name
  • Email address
  • Phone number
  • Service address or general location
  • Description of your pest concern

We do not collect or store payment card information on this website. Payments, if applicable, are processed through separate, secure systems.

We may also collect standard website analytics data (such as pages visited, browser type, and general geographic location) through third-party analytics tools. This data is aggregated and not linked to individual identities.

How We Use Your Information

Information you provide through our contact forms is used solely for the purpose of responding to your request. Specifically, we use it to:

  • Respond to your inquiry or service request
  • Schedule pest control appointments or site inspections
  • Follow up on quotes or proposals
  • Communicate information relevant to your service

We do not use your contact information for unsolicited marketing campaigns or sell it to third parties.

Third-Party Services

Our website uses the following third-party services that may process personal data:

  • Netlify — Our website is hosted on Netlify, which also processes contact form submissions. Form data is transmitted to Netlify's servers and stored according to their data handling practices. See Netlify's Privacy Policy for details.
  • Calendly — We may offer scheduling via Calendly. If you book an appointment through Calendly, your information is subject to Calendly's Privacy Policy.

We take reasonable steps to work only with service providers that maintain appropriate data security standards.

Data Retention

Form submissions are retained in accordance with Netlify's default data retention practices. We do not maintain a separate database of form submissions beyond what is necessary to respond to your inquiry.

We do not sell, rent, or trade your personal information to any third party.

Your Rights

You have the right to request access to or deletion of any personal information we hold about you. To make such a request, please contact us by phone or email using the information below. We will respond to verifiable requests within a reasonable timeframe.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, you can reach us at:

Falcon Pest Control | Mountain Supply LLC DBA Falcon Pest Control
Serving Utah County, Salt Lake County, Heber City & Park City, Utah