CMS Doesn't Grade On A Curve.
Your Documentation Either Holds Or It Doesn't.
A single documented pest event in a Medicare-certified facility can trigger an Immediate Jeopardy citation — up to $25,000 per day — while your survey response is under review. The outcome isn't determined by the pest. It's determined by the documentation your facility had on the day the surveyor walked in. Most healthcare facilities don't have a defensible file. Falcon builds one, signs it, and keeps it current.
- BCE-signed IPM Plan designed specifically for healthcare environments
- CMS survey-ready documentation — attaches directly to your readiness binder
- Protocols for cockroach, pharaoh ant, rodent, and fly — pests that trigger regulatory action
- BCE available on-site during CMS, TJC, or local health inspections
- Free 30-minute Liability Exposure Audit — BCE-signed report, no obligation
What A Pest Citation Costs A Healthcare Facility
These are not rare outcomes. CMS surveyors cite pest-related deficiencies regularly. The difference between a standard citation and an Immediate Jeopardy finding is your documentation.
The pest service is rounding error. The documentation is the defense. Falcon delivers both.
Get the Free Liability Audit →What Your Facility Receives When You Contract Falcon
Included at no additional charge. Every document is BCE-signed, BCE-sealed, dated, and stored for instant retrieval if a surveyor walks in or a claim materializes.
Facility-Specific Liability Exposure Assessment
BCE-signed written assessment of your facility's dominant pest liability drivers, regulatory citations applicable to your facility type, and estimated CMS, TJC, or litigation exposure if a pest event hits today.
CMS-Ready Written IPM Plan
A BCE-designed Integrated Pest Management plan aligned with CMS Conditions of Participation and TJC Environment of Care standards. Required by regulation — and most facilities don't have one that would survive surveyor scrutiny.
Healthcare-Specific Pest Protocols
Dedicated protocols for cockroach, pharaoh ant (the critical cross-contamination risk in healthcare), rodent, and fly — each with treatment hierarchy, documentation requirements, and follow-up cadence.
Staff Training & Sign-Off Records
Training curriculum for nursing, dietary, and housekeeping staff covering pest identification, reporting protocol, and escalation pathway. Annual sign-off sheets that satisfy surveyor cross-examination.
Resident & Family Communication Templates
Pre-built templates for resident pest service notifications and family member pest concern responses -- written to document your response without creating admissions.
On-Site Survey Support
If CMS, TJC, or a local health department inspects, Trent is available on-site to walk the surveyor through your IPM program and documentation. No competitor in Utah can offer BCE-level inspection support.
The Credential CMS Surveyors Recognize
Trent Frazer, BCE #B3413 is one of fewer than 500 Board Certified Entomologists worldwide. When a surveyor asks who designed your IPM program, a BCE signature is the answer that ends the question. No other pest control company in Utah can put that credential on your documentation.
Common Questions
Does CMS actually require a written IPM plan?
CMS Conditions of Participation require facilities to maintain a pest-free environment and take corrective action when pests are identified. Surveyors expect to see a written plan. Without one, any observed pest becomes a citable deficiency with no documented corrective framework to point to. The written IPM plan is your primary defense document.
Why does it matter that the plan is BCE-signed?
A BCE is to entomology what a licensed engineer is to a building. When your IPM plan carries a BCE designation and credential number, it signals to a surveyor, an insurance underwriter, or a plaintiff's expert that your pest program was designed by a credentialed specialist -- not copied from a vendor template. That distinction affects outcomes.
We're part of a multi-facility system. Can Falcon handle a portfolio?
Yes. The Liability Shield Package scales across facilities. A portfolio-level program delivers one BCE-signed documentation framework across all Utah locations, with consistent reporting standards, a single point of contact for compliance questions, and BCE on-site availability for any facility facing a survey or inspection.
How quickly can you get a facility into compliance?
The Liability Exposure Audit happens within 10 business days of your request. The full Onboarding Package -- IPM plan, protocols, training curriculum, and documentation templates -- is delivered within 30 days of contract signing. If you have an imminent survey, call us directly and we'll prioritize.